Your basket
You have 0 items selected
Home Help Libraries

Help - Contact Support

Unable to find the answers to your questions in our help pages? please email your library:

Barking & Dagenham

Brent

Ealing

Enfield

Hackney

Havering

Newham

Redbridge

Richmond upon Thames

Tower Hamlets

Wandsworth

In order to facilitate troubleshooting, please include the following information in your correspondence:

  • Steps to reproduce the problem
  • Exact text of any error message
  • URL(s) of any error page(s)
  • Library card number
  • Title(s) of problem download(s)
  • Make and model of mobile device
  • Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
  • Internet browser and version